Medical Office Customer Service Representative
Gulf Coast Medical Center Gulf Coast Medical Center Port Richey, FL Port Richey, FL Full-time Full-time From $16 an hour From $16 an hour 21 hours ago 21 hours ago 21 hours ago Gulf Coast Medical Center 11528 US Highway 19, Port Richey, FL 34668 Medical Office Customer Service Representative We are a quickly growing practice and are currently accepting applications for team members to answer incoming telephone calls from patients and outside providers.
Applicants must be able to accurately document information in the patient's electronic health record.
We are a tight knit team of highly motivated individuals with a culture of family and top tier customer service.
This is a special place.
If you are creative, resourceful, organized, and are intrinsically motivated to make a difference in peoples' lives and have fun at the same time, then this could be a dream opportunity for you.
The Medical Office Customer Service's responsibilities include providing amazing customer service to patients and maintaining proper business and patient records.
This includes answering multi-phone line system, monitoring incoming calls, transferring calls and messages to proper departments, appointment scheduling, confirming upcoming patient appointments, preparation and maintenance of current patient information, and other general office and administrative duties as assigned.
The Position:
Answering multiple phone calls and scheduling appointments Ensuring all patient data is entered, updated accurately and correctly Creating new patient profiles and entering demographics Patient Communication:
creating telephone encounters and email inquiries Manage email communication Admin tasks:
Manages filing, scanning, shredding, faxing, copying, mailing Confirming patient appointments Requirements:
Superior customer service skills and great personality Minimum 2 years' experience in multi-call center, preferable medical practice Proficiency in Microsoft Office Suite (Word, Excel, Outlook), scanner, fax machine, copy machine, multiple phone lines, internet applications and tools Works well in a small team and ready to jump-in to get the job done Quick learner who adapts well to any situation Friendly demeanor and prompt response to customer needs and requests for service and assistance Ability to multi-task and demonstrate accuracy and thoroughness Proficient in Electronic Medical Record systems; eClinicalWorks experience a plus Must be available to work M-F 8am-5pm.
(40 hours/week).
Rotation Saturdays.
Competitive compensation based on previous work experience and knowledge.
Benefits to include:
Health Insurance, 401K, Paid time off, and select discounted services in the practice.
Interested candidates should submit a resume.
Pay Rate based on experience.
Job Type:
Full-time Pay:
From $16.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Weekends as needed
Experience:
Writing skills:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Applicants must be able to accurately document information in the patient's electronic health record.
We are a tight knit team of highly motivated individuals with a culture of family and top tier customer service.
This is a special place.
If you are creative, resourceful, organized, and are intrinsically motivated to make a difference in peoples' lives and have fun at the same time, then this could be a dream opportunity for you.
The Medical Office Customer Service's responsibilities include providing amazing customer service to patients and maintaining proper business and patient records.
This includes answering multi-phone line system, monitoring incoming calls, transferring calls and messages to proper departments, appointment scheduling, confirming upcoming patient appointments, preparation and maintenance of current patient information, and other general office and administrative duties as assigned.
The Position:
Answering multiple phone calls and scheduling appointments Ensuring all patient data is entered, updated accurately and correctly Creating new patient profiles and entering demographics Patient Communication:
creating telephone encounters and email inquiries Manage email communication Admin tasks:
Manages filing, scanning, shredding, faxing, copying, mailing Confirming patient appointments Requirements:
Superior customer service skills and great personality Minimum 2 years' experience in multi-call center, preferable medical practice Proficiency in Microsoft Office Suite (Word, Excel, Outlook), scanner, fax machine, copy machine, multiple phone lines, internet applications and tools Works well in a small team and ready to jump-in to get the job done Quick learner who adapts well to any situation Friendly demeanor and prompt response to customer needs and requests for service and assistance Ability to multi-task and demonstrate accuracy and thoroughness Proficient in Electronic Medical Record systems; eClinicalWorks experience a plus Must be available to work M-F 8am-5pm.
(40 hours/week).
Rotation Saturdays.
Competitive compensation based on previous work experience and knowledge.
Benefits to include:
Health Insurance, 401K, Paid time off, and select discounted services in the practice.
Interested candidates should submit a resume.
Pay Rate based on experience.
Job Type:
Full-time Pay:
From $16.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Weekends as needed
Experience:
Writing skills:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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